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Terms of service

Order Processing (applicable for both Domestic and International orders)

All orders are processed within 1 to 2 business days (excluding weekends and national holidays) after receiving your order confirmation email, *unless the product is medically dispensed* and requires a virtual consultation. This is noted in the applicable products' descriptions. You will receive another notification with tracking information when your order has shipped.


Expedited Shipping

At checkout, you may select an expedited shipping method for most orders. Please note, this will incur additional fees. *Selecting an expedited shipping method DOES NOT shorten the processing time mentioned above.


International Orders

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Emerage Cosmetics is not responsible for these charges if they are applied and are your responsibility as the customer.


COVID Shipping Delay Notice

While our order fulfillment time has not been impacted, the ongoing pandemic has caused domestic and worldwide delays in shipping across all carriers. These delays have affected the entire shipping industry. We sincerely appreciate your patience and understanding during this time.